Privacy policy

At PAF Chem (“PAF Chem”, “we”, “us”, or “our”), operated by Shanghai PAF Chemical Co., Ltd., we respect your privacy and are committed to handling personal information responsibly.

This Privacy Policy explains what information we may collect when you visit our website or contact us, how we use that information, and the choices available to you.

Information we collect

We may collect information that you voluntarily provide when you contact us, submit an inquiry, or otherwise communicate with us.

This may include:

• Contact information — such as your name, company name, email address, telephone number, and country or region.

• Inquiry information — such as products of interest, specifications, quantities, application requirements, sample requests, and other information you choose to provide.

• Business information — information relating to your company, purchasing requirements, or potential business relationship with PAF Chem.

• Website usage information — limited technical or analytical information relating to how visitors interact with our website.

Please do not submit sensitive personal information through our website unless it is necessary for your communication with us.

How we use your information

We may use the information we collect to:

• Respond to product, technical, purchasing, or general business inquiries.

• Provide product information, quotations, samples, and related services.

• Communicate with you regarding products, orders, logistics, or potential cooperation.

• Improve our website, products, services, and customer support.

• Maintain appropriate business and transaction records.

• Protect our website and business from misuse, fraud, or security risks.

• Comply with applicable legal and regulatory requirements.

Sharing your information

We do not sell or trade your personal data.

We may share personal information with trusted service providers or business partners where reasonably necessary to operate our website, respond to your requests, or provide our services.

These parties may include providers supporting website hosting, communications, IT services, analytics, logistics, and other business operations.

We may also disclose information where required by applicable law, regulation, legal process, or a competent government authority.

We only share personal information where reasonably necessary and subject to applicable legal requirements.

Cookies & tracking technologies

Our website may use essential technologies and privacy-focused analytics to maintain website functionality, understand general website usage, and improve visitor experience.

Depending on the technologies used on our website, certain technical information may be processed automatically when you visit the site.

If we introduce additional cookies, analytics services, or tracking technologies that materially affect how personal information is collected or used, this Privacy Policy will be updated accordingly.

You may also control certain website and browser technologies through your browser settings.

Data retention

We retain personal information only for as long as reasonably necessary for the purposes for which it was collected.

This may include responding to inquiries, maintaining business records, supporting ongoing business relationships, fulfilling contractual obligations, resolving disputes, and complying with applicable legal or regulatory requirements.

When personal information is no longer reasonably required, we may delete or anonymize it as appropriate.

Data security

We take reasonable technical and organizational measures to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.

However, no method of electronic transmission or storage can be guaranteed to be completely secure. We therefore cannot guarantee the absolute security of information transmitted through the internet.

International data transfers

As PAF Chem works with customers and business partners internationally, information you provide may be processed or accessed in countries or regions other than your own.

Where required by applicable law, we take reasonable measures to ensure that personal information transferred internationally is handled with appropriate safeguards.

Your rights

Depending on the laws applicable to you, you may have the right to:

• Request access to personal information we hold about you.

• Request correction or updating of inaccurate information.

• Request deletion of your personal information in certain circumstances.

• Withdraw consent where processing is based on your consent.

• Object to or request restriction of certain processing activities where applicable.

To exercise any applicable rights, please contact us using the information provided below.

We may need to verify your identity before processing certain requests.

Third-party links

Our website may contain links to third-party websites or services.

PAF Chem is not responsible for the content, security, or privacy practices of third-party websites. We encourage you to review the privacy policies of those websites before providing personal information to them.

Changes to this policy

We may update this Privacy Policy from time to time to reflect changes in our website, business practices, technologies, or applicable legal requirements.

Any updated version will be published on this page with a revised “Last updated” date.

We encourage you to review this Privacy Policy periodically.

Contact us

If you have any questions about this Privacy Policy, how we handle personal information, or wish to exercise any applicable privacy rights, please contact us:

PAF Chem

Shanghai PAF Chemical Co., Ltd.

Email: xinyuhu@pafchem.com

Website: www.pafchem.com

Shanghai, China